Make chat easy for today’s digital customers!
Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat).
Freshworks is a modern messaging software built for customer support and customer success teams to engage in conversations with customers on the website, mobile app, or social pages.
A leap from legacy live-chat, Freshworks helps businesses provide contextual and prompt messaging experience which helps your support team showcase more engagement and empathy.
Trusted by 50,000+ businesses for delivering delight
With features like integrated self-service, intelligent message routing, priority inbox, and intelligent assignment rules, expectations are set and met, and responses to visitor’s questions are smarter and faster.
Freshworks integrations with Facebook Messenger, Slack and other products places you close to your customers and enables a close proximity.
It can help companies convert website visitors into shoppers, keep customers engaged with notifications and offers, and deliver quick and effective customer service to improve CSAT scores and repeat purchases.
Click HERE to start your free trial!
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