A modern all-in-one customer service platform
Everything you need to empower your team, personalize engagement, and elevate your customer service
Delight customers across all channels
Connect with your customers on the channels that they prefer the mostSolve your unique challenges, from ticketing and phone to messaging apps and social media, with Freshdesk’s modern omnichannel support
Have more meaningful conversations
Make support easy for the digital-first customer through personal conversations — at scale
Meet your customers wherever they are with modern messaging on the web, mobile, WhatsApp, and more
Uplevel self-service with bots and AI
Automate beyond just FAQs and engage your customers with chatbots powered by Freddy AI
Lighten your team’s workload by deploying intelligent bots that understand intent and guide customers to instant responses and resolutions, on all messaging channels
Unite your team around the customer
Bring in the right experts to collaborate and seek help on complex issues inside Freshdesk, even if they are not within your organization
Discuss customer issues with complete context in real-time, avoid back-and-forths, and resolve customer issues faster
Click here to start your free trial
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