No hardware. No downloads. No maintenance cost. Plug-n-Play our cloud PBX system today.
Contextual
Freshdesk Contact Center empowers your teams to create/respond to all opportunities with full context.
Modern
Freshdesk Contact Center upgrades your current phone technology to a state-of-the-art routing and voice AI engine.
Beautifully simple
Freshdesk Contact Center is a minimum-fuss maximum-love voice platform built just for you.
Enable your phone teams to work from home or remotely
As a business, it is critical that your phone teams are prepared to work from home or remotely now, more than ever. Freshdesk Contact Center’s cloud-based phone solution gives you the flexibility to break free from your desk and work from anywhere. You can manage and run your phone operations seamlessly even while working remotely.
Engage customers with Voicebots
Most bot solutions require coding and are cumbersome to maintain. Powered by Freddy AI, our voicebot tracks intent and engages with customers to resolve issues faster.
Equip your sales teams
Are your sales superheroes using legacy phone systems? Or dialing in using their personal mobile connection? Ease of use, low learning curve, and coverage on-the-go make Freshdesk Contact Center a better phone solution and dependable side-kick to your superheroes.
Engage customers with voicebots
Most bot solutions require coding and are cumbersome to maintain. Powered by Freddy AI, our voicebot tracks intent and engages with customers to resolve issues faster.
Expand with Freshworks Platform
Meet your expanding customer needs with the open and flexible Freshworks Platform providing rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions, and handpicked Marketplace. Apps.
Click here to sign up
